SiteLine vs Phonely, for contractors.
Phonely ships a horizontal AI receptionist with a per-industry landing page for contractors. We have not re-verified Phonely's current pricing, so we don't quote one here — check phonely.ai. SiteLine publishes its prices — free Basic, $29/mo Pro, $96/mo Pro + Receptionist, flat for the whole business — plus a contractor-specific dashboard, missed-call text-back tuned for trades intent, and dispatch workflows. Below is the honest read.
Phonely pricing NOT re-verified since 2026-05-11 — see phonely.ai. SiteLine pricing verified 2026-07-30.TL;DR for contractors
- Cheapest voice-only receptionist: we won't guess. We have not re-verified Phonely's pricing since 2026-05-11, so compare against their own page at phonely.ai before deciding.
- Published, flat pricing wins: SiteLine. Free Basic tier ($0/mo, no card) with contractor-specific dashboard + AI lead-scoring. Pro at $29/mo adds dispatch + team seats — $29 for the whole business, not per user. (Verify at siteline.bizbottech.com/pricing.)
- Contractor-specific workflows win: SiteLine. Built for trades emergency triage, dispatch, job tracking. Phonely's contractor "page" is marketing on a horizontal product.
- Shared customer brain across modules wins: SiteLine. Voice + Recall + Stars + Confirm + Chat + Scout share one customer record. Pro + Receptionist is $96/mo all-in.
The actual day-in-the-life difference.
Phonely day: Customer calls about a leak. Phonely picks up, takes the message, sends it to your inbox. Good outcome — call captured. You call back when you can.
SiteLine day: Customer calls about a leak. If you don't pick up within 5 rings, SiteLine's Recall module texts within ~8 seconds: "Hi, this is Acme Plumbing — saw I missed your call, what's going on?" Customer replies "Pipe burst, kitchen flooding, need someone now." AI recognizes emergency intent, pings your dispatch board, and offers the customer the next available slot. You see the booked job on the dashboard before you finish the current one. Different shape of outcome — the lead doesn't have to wait for you to call back, and you don't lose the urgent one to whoever else they called next.
Side-by-side, honest.
| Phonely | SiteLine | |
|---|---|---|
| Entry price | Not re-verified by us — see phonely.ai | Free Basic · $29/mo Pro |
| Industry-specific dashboard | Horizontal · contractor landing page | Contractor-built UI |
| AI phone receptionist | Yes — flagship | Yes — in the $96/mo Pro + Receptionist bundle |
| Missed-call text-back (Recall) | Voice-channel focus | Yes · ~8s · emergency-intent aware |
| Dispatch / job board | Not advertised | Yes — Pro tier |
| Team seats | Per their tiers | Pro tier |
| Review-reply drafting | Not advertised | Yes — Stars module |
| Free trial / free tier | Per their site | Free Basic tier (no card) |
| Voice + software in one bill | Voice only | Yes — $96/mo Pro + Receptionist |
Pick the right one.
Pick Phonely if…
You're a one-truck operation, very low call volume, and your only need is "AI picks up when I can't." Phonely does that well — check their current pricing at phonely.ai, because we haven't re-verified it and won't put a number in their mouth. They ship.
Pick SiteLine if…
You want a contractor-specific dashboard (not a horizontal voice product with a landing page). You want missed-call text-back tuned for trades — the lead that hangs up before voicemail is the lead you want back the most. You want dispatch + team seats on a Pro tier at $29/mo instead of horizontal-voice pricing. Start free at siteline.bizbottech.com; upgrade to Pro when you need dispatch; move to Pro + Receptionist at $96/mo when you want the 24/7 AI phone receptionist answering too.
Start free. Upgrade when you feel it.
SiteLine Basic is free with no card. Pro is $29/mo for dispatch and team seats. Pro + Receptionist is $96/mo and adds the 24/7 AI phone receptionist.