SiteLine vs Housecall Pro, for contractors.
Housecall Pro is full field-service management — scheduling, dispatch, invoicing, payments — from $59/mo. SiteLine is the AI front desk that sits in front of it: missed-call text-back, receptionist, reviews, with a free Basic tier. Different products. Here's the honest read.
Competitor figures verified 2026-05-29. Check Housecall Pro's site for current pricing.TL;DR for contractors
- Full back-office (invoicing, payments, marketing suite) wins: Housecall Pro. It's a mature FSM and SiteLine doesn't replace it.
- Catching the missed call wins: SiteLine. AI texts the caller back in seconds with emergency-intent triage — the lead that hangs up before voicemail is the one you lose first.
- Cheapest way to just answer + book + get reviews wins: SiteLine. Free Basic tier ($0/mo); Pro at $29/mo. (Verify at siteline.bizbottech.com/pricing.)
- Watch the add-on trap: Housecall Pro's headline tier is low, but the features most teams need live in add-ons and higher tiers. Price the real config before comparing.
Different jobs, not the same job.
What Housecall Pro is for: the work after the lead is yours. Schedule the crew, dispatch, run the job, invoice, take the payment, run the marketing. Housecall Pro does that deeply, and for a team that needs real back-office software it earns its place.
What SiteLine is for: the moment before the lead is yours. The phone rings while you're under a sink or up a ladder. You don't pick up. SiteLine's Recall module texts the caller within ~8 seconds — "Hi, this is Acme Plumbing, saw I missed your call, what's going on?" — recognizes emergency intent, and books the slot. Then Stars asks for the review after the job. That always-on front-desk AI is what a back-office FSM doesn't center on.
The real question isn't "which one." It's "do I need the back office yet?" A solo operator who needs calls answered and booked starts on SiteLine free. A team running invoicing and payments through Housecall Pro keeps it — and adds SiteLine in front so the calls stop leaking.
Side-by-side, honest.
| Housecall Pro | SiteLine | |
|---|---|---|
| Entry price | $59/mo annual ($79 mo) | Free Basic · $29/mo Pro |
| Category | Field-service management | AI front desk for trades |
| Missed-call AI text-back (Recall) | Messaging / not core | Yes · ~8s · emergency-intent aware |
| AI phone receptionist | Not core | Yes (+ bizbot add-on or Founding 25) |
| Scheduling / invoicing / payments | Yes — flagship | Not a billing platform |
| Dispatch / job board | Yes — core | Yes — Pro tier |
| Marketing suite | Yes (higher tiers) | Reviews via Stars only |
| Review-request + reply drafting | Add-on / higher tier | Yes — Stars module |
| Free tier (no card) | 14-day trial only | Free Basic tier |
| Locked-for-life Pro pricing | No | $75/mo for life via Founding 25 |
Pick the right one.
Pick Housecall Pro if…
You run a team, you need real scheduling, invoicing, payments, and a marketing suite, and your phone is already getting answered. Housecall Pro is a mature field-service platform and it does the back office well. SiteLine doesn't try to be that — price the real tier you'd need (add-ons included) and decide.
Pick SiteLine if…
Your problem is leads slipping through — calls you miss while you're working, customers who hang up before voicemail, reviews you never ask for. Start free at siteline.bizbottech.com. If you also run Housecall Pro, great — SiteLine sits in front and feeds it. When you want the full bizbot stack (Voice + Recall + Stars + Confirm + Chat + Scout) on a locked rate, the Founding 25 rate locks you in at $75/mo for life.
Stop losing the call. Keep your back office.
SiteLine Basic is free with no card — it catches the missed call and books it before the lead calls someone else. Run it alongside Housecall Pro, or on its own. Founding 25 locks the full stack at $75/mo for life.