SiteLine vs Jobber, for contractors.
Jobber is full field-service management — scheduling, quoting, invoicing, payments — from $49/mo month-to-month, and that buys exactly one user (+$29/mo for every extra crew member). Its AI Receptionist is a real product, sold as a $29/mo add-on. SiteLine is the AI front desk priced flat for the whole business: missed-call text-back, receptionist, reviews, with a free Basic tier. These aren't the same product. Here's the honest read.
Jobber figures observed at getjobber.com/pricing on 2026-07-30. Re-check their site before deciding.TL;DR for contractors
- Full back-office (invoicing, payments, job costing) wins: Jobber. It's a mature FSM and SiteLine doesn't try to replace it.
- Both can pick up the phone: Jobber sells an AI Receptionist as a $29/mo add-on (free on its $499/mo Plus tier). SiteLine's Recall texts the caller back in ~8 seconds with emergency-intent triage, and it's inside the plan rather than a separate line item.
- Cheapest way to just answer + book + get reviews wins: SiteLine. Free Basic tier ($0/mo); Pro at $29/mo for the whole business, not per login — Jobber's $49/mo Core buys one user, and crew member two is +$29/mo. (Verify at siteline.bizbottech.com/pricing.)
- Most contractors run both: Jobber for the office, SiteLine for the front desk. SiteLine exports clean data, so nothing's trapped.
Different jobs, not the same job.
What Jobber is for: the work after the lead is yours. You've got the customer, now you quote, schedule, dispatch the crew, track the job, invoice, and take payment. Jobber does that deeply — QuickBooks sync, GPS tracking, job costing. If you're running a team and need real back-office software, Jobber earns its price.
What SiteLine is for: the moment before the lead is yours. The phone rings while you're on a roof or under a sink. You don't pick up. SiteLine's Recall module texts the caller within ~8 seconds — "Hi, this is Acme Electric, saw I missed your call, what's going on?" — recognizes emergency intent, and books the slot. Then Stars asks for the review after the job. Jobber does sell an always-on AI here — its AI Receptionist answers calls and texts 24/7 — but it's a $29/mo add-on stacked on a per-user plan, and it's only bundled free on the $499/mo Plus tier. SiteLine's difference is that the whole front desk ships inside one flat, whole-business price.
So the real question isn't "which one." It's "do I need the back office yet?" A solo operator who just needs calls answered and booked can start on SiteLine free. A team drowning in invoicing keeps Jobber — and bolts SiteLine on the front so the calls stop leaking.
Side-by-side, honest.
| Jobber | SiteLine | |
|---|---|---|
| Entry price | $49/mo (Core, month-to-month) — 1 user, +$29/user | Free Basic · $29/mo Pro (whole business) |
| Category | Field-service management | AI front desk for trades |
| Missed-call AI text-back (Recall) | Two-way text on Grow ($199/mo); AI Receptionist add-on ($29/mo) answers calls and texts 24/7 | Yes · ~8s · emergency-intent aware · in-plan |
| AI phone receptionist | Yes — AI Receptionist add-on, $29/mo on any plan (included on Plus, $499/mo) | Yes — in the $96/mo Pro + Receptionist plan |
| Quoting / invoicing / payments | Yes — flagship | Not a billing platform |
| Dispatch / job board | Yes — core | Yes — Pro tier |
| QuickBooks / GPS | Yes — higher tiers | No |
| Review-request + reply drafting | Add-on / limited | Yes — Stars module |
| Free tier (no card) | 14-day trial only | Free Basic tier |
| Contract term | Month-to-month at $49; the lower advertised rates need a 1-year or annual-prepaid commitment | Month-to-month, cancel any time |
Pick the right one.
Pick Jobber if…
You run a team, you need real invoicing, quoting, payments, GPS, and QuickBooks sync, and you're fine paying per user with the AI Receptionist as a separate $29/mo line item. Jobber is a mature field-service platform and it does the back office well. SiteLine doesn't try to be that.
Pick SiteLine if…
Your problem is leads slipping through — calls you miss while you're working, customers who hang up before voicemail, reviews you never get around to asking for. Start free at siteline.bizbottech.com. If you also run Jobber, great — SiteLine sits in front and feeds it. When you want the full stack (Voice + Recall + Stars + Confirm + Chat + Scout), that is SiteLine Pro + Receptionist at $96/mo (all six Orbit modules: Voice, Recall, Stars, Confirm, Scout, Chat).
Stop losing the call. Keep your back office.
SiteLine Basic is free with no card — it catches the missed call and books it before the lead calls someone else. Run it alongside Jobber, or on its own. The full six-module stack is $96/mo when you want it.