A look at Radiance
Your practice, your pocket, your client's phone.
A clinic dashboard, the same clinic on your phone, and a polished client app. Some screens preview where Radiance is headed (see the note up top) — tap any to explore.
Dashboard · Tuesday, March 5
+ Walk-in
9
Today's appts
1
No-shows (wk)
◐
14
Active packages
✶
3
Pending consults
Today's appointmentsView calendar
Time
Client
Service
Status
Maya R.
Returning · Pkg 2 of 3
CHECKED IN
Daniela K.
New · consult
CONFIRM
Priya S.
VIP · Membership
CONFIRMED
Tessa O.
Follow-up · 2 wk post
REMIND
Jordan A.
New lead
NEW
Quick glance
No-show risk
Tessa O. (2:15) hasn't confirmed — a reminder template is ready to copy & send.
Sessions used
Maya R. — 2 of 3 sessions used. Time to talk about her next visit.
Consult builder · Daniela K. · New client Preview · roadmap
Save draft
Intake form · 6 fields
Hyperpigmentation, cheeks
Combination · Fitzpatrick III
None reported
Retinol 0.5% · 3×/wk
None reported
Microdermabrasion (2022)
Client signs intake + photo consent before form submits.
✶ Intake summary
Daniela — pigmentation focus, retinol-tolerant
Combination skin (Fitzpatrick III) with primary concern of cheek hyperpigmentation. Already tolerating 0.5% retinol 3×/wk — suggests barrier is intact and she can handle moderate-aggression protocols. No medications or allergies on file. Last treatment was microdermabrasion in 2022.
Auto-compiled from the intake form. Not a diagnosis or treatment authorization. For licensed provider review only.
Suggested plan template
Visit 1: Baseline photos (with consent) + patch test.
Visit 2 (4 wk): Provider-selected pigmentation protocol.
Visit 3 (8 wk): Follow-up assessment + at-home routine review.
Maintenance: Quarterly check-ins.
Visit 2 (4 wk): Provider-selected pigmentation protocol.
Visit 3 (8 wk): Follow-up assessment + at-home routine review.
Maintenance: Quarterly check-ins.
Suggestion only. Provider determines actual treatment, products, and intervals based on in-person evaluation.
Packages & memberships Preview · roadmap
+ New package
Client
Package
Used
Status
Maya Rivera
Member · since Jan
ACTIVE
Priya Sharma
VIP membership
RECURRING
Tessa Oduya
Returning
RENEWAL DUE
Lin Wei
New · last visit Mar 1
ACTIVE
Camila B.
Returning
EXPIRED
Each package balance shows up in the client's app. Auto-renewal nudges fire 1 session before expiry — fully editable.
Reviews inbox Preview · roadmap
Settings
Awaiting your reply · 2
Maya R. · Google
Posted 2 days ago · Public
★★★★★
"Booking was easy and the consult felt thorough. Loved the at-home routine they sent through the app the next day."
Draft reply from template
Mark handled
Anonymous · Internal
Routed privately · score 3 of 5
★★★☆☆
"Wait time was longer than I expected — the service itself was great though."
Reach out privately
Note for staff meeting
Low-score reviews are routed to you privately first — issues become conversations, not public reviews. 5-star clients are invited to share publicly.
Pipeline · 11 new this week Preview · roadmap
Source report
Lead
Source
Interest
Stage
Jordan A.
jordan.a@email · 30 min ago
NEW
Sophie L.
From Instagram DM
REPLIED
Renée P.
Google "med spa near me"
BOOKED
Erin V.
Referred by Maya R.
CONSULT
Bea M.
Re-engagement email
FOLLOW UP
Every lead from your website, Google, or Instagram lands here. Reply, book, or send a consult link — all without leaving Radiance.
Dashboard — your day, the moment you walk in
Your treatment plans, care instructions, and messages here
↓
show up in your client's portal.
↓
show up in your client's portal.
Your app, on the go
The whole clinic, in your pocket
Same dashboard, sized for your phone. Check today's schedule between treatments, draft a follow-up, glance at revenue — without sitting at the front desk.
Between treatments
- Today at a glanceAppointments, no-shows, and revenue the moment you open the app.
- The day's scheduleWho's next, what they're booked for, and who still needs a consent form.
- Re-engage lapsed clientsA personalized template nudge for clients you haven't seen in a while — you copy it and send it yourself.
9:41●●●● 5G ▮
Today — your clinic the moment you open the app
From anywhere
- Pricing calculators in your pocketCheck injectable cost-per-unit and treatment margins between clients.
- Treatment plans & sessionsSee what's been done and what's next for every client.
- Same data as your desktopIt's the same Radiance — nothing extra to set up.
14 days free · Cancel anytime · Cancel before day 15 and you won't be charged
Their app
Your client's view — branded to your clinic
A real, installable web app at radiance.bizbottech.com/c/ — appointments, plan progress, care instructions, and secure two-way messaging.
What clients see
- Next appointment, front and centerTime, service, address, and prep notes — so clients always know what's next.
- Their treatment planWhat's been done, what's next, and sessions remaining.
- Pre & post-care instructionsThe right care guidance for every treatment, in their portal. No more "what was I supposed to avoid?"
Today — your next appointment, ready to go
What clients can do
- Message their providerOne thread per client. No DMs, no SMS chaos — every message lives with their record.
- See their treatment planSessions done, sessions left, and what's coming next — always up to date.
- Find their care instructionsPre and post-treatment guidance for every visit, whenever they need it.
14 days free · Cancel anytime · Cancel before day 15 and you won't be charged
How Radiance handles client safety & privacy
Radiance is practice-management software — client records, treatment plans, care instructions, and secure messaging. It is not a medical device, an EMR, or a payment processor, and it does not provide medical advice, diagnoses, or treatment recommendations.
- Intake summaries are auto-compiled from the form (no AI, no PHI sent off-platform) and are review aids only. A licensed provider determines the actual treatment.
- Intake forms collect only what you choose to ask. Photo & treatment consent are required before any image is stored.
- We use industry-standard encryption in transit and at rest. We do not claim HIPAA certification — speak to your compliance counsel about your specific obligations.
- The illustrations and clients shown on this page are fictional. We do not display before/after photos of real patients.
Simple pricing, scales with your clinic.
Solo $49/mo · Clinic $149/mo · Multi-Location $349/mo — 14-day free trial on every plan, cancel anytime.
Start free trial