Spring cleaning inquiries, move-out deadlines, and commercial bids don't wait. Orbit answers every call, qualifies every lead, and routes the urgent ones instantly — for $96/mo.
Cleaning companies live and die by recurring clients. Missing one call during the spring rush or a move-out scramble doesn't just cost you that job — it costs you the next three years of that client's business.
March through May, your phone rings 5–8 times more than any other season. You're already running crews at capacity. Every call you miss while on a job is a potential recurring client — who books your competitor instead.
A tenant needs a move-out clean in 24–48 hours or they forfeit their deposit. They're calling every cleaning company they can find. The first company that answers and commits gets the job. Voicemail doesn't close move-out cleans.
A property manager calling about a commercial cleaning contract might be worth $5,000–$50,000 per month. They call the top results on Google. They don't leave voicemails. They call the next number on the list.
Orbit answers as your business, qualifies the lead, and delivers a clean summary to you — whether you're running a crew or on your fifth job of the day.
Orbit picks up in seconds, 24/7. No rings to voicemail during spring rush, no missed calls on weekends.
Asks the right questions: residential or commercial, service type, square footage, urgency, preferred schedule.
Move-out cleans and same-day requests get flagged as high-priority and texted to you immediately.
Every lead stored in your dashboard with contact info, job type, and urgency — ready to call back and close.
A single recurring residential client — bi-weekly cleans at $150 — is worth $3,900 per year. They stay an average of 3–5 years. A single missed call during spring rush could cost you $12,000–$19,500 in lifetime value.
Orbit costs $96/month. If it captures one recurring client that you would have otherwise missed, it pays for itself more than 3 times over in the first year alone.
The spring rush is not the time to be sending calls to voicemail. That's when new clients form their opinions about your business — and book your competitor if you're not there.
Commercial clients are even more valuable. A small office building at $800/month is $9,600/year. A mid-size commercial account at $3,500/month is $42,000/year. These clients don't leave messages. They call the next number.
Move-out clean requests are the highest-urgency calls in the cleaning business. A tenant has a deposit check on the line and 24–48 hours to get their unit cleaned. They're not researching their options — they're calling down a list and booking the first company that answers and confirms availability.
Here's what the typical move-out call looks like:
Orbit picks up instantly, confirms availability windows, and texts you the lead immediately with all the details. You call back in 5 minutes with a slot confirmed — instead of calling back 2 hours later to hear they already booked someone else.
Move-out cleans are also often the gateway to recurring business. The tenant who needed an emergency move-out clean is now looking for a cleaning service in their new place. The company that showed up when they needed it gets the first call.
Property managers and office managers calling about commercial cleaning contracts are often evaluating 3–5 companies simultaneously. They call, get a sense of the company's professionalism from the first interaction, and narrow the list. A missed call or voicemail is usually a disqualification — they assume the company is too busy, unorganized, or unreliable.
With Orbit, every commercial inquiry call gets answered professionally. Orbit captures:
You receive a complete lead brief and call back with a professional response — even if the call came in at 7pm on a Friday when your team was nowhere near a phone.
Yes. Orbit is configured with your service types — residential, commercial, move-out, deep clean, recurring — and asks the right qualifying questions for each. It knows the difference between a one-time deep clean request and a recurring bi-weekly account, and captures the information relevant to each. You customize what Orbit asks during setup.
Orbit handles unlimited concurrent calls. During peak season when your phone rings off the hook, every call gets answered immediately — no queuing, no voicemail, no busy signal. Each caller gets the same professional first impression. You receive a notification for each lead so you can prioritize callbacks by urgency (move-outs first, then new recurring inquiries, then one-time requests).
Orbit can communicate your general availability windows and collect the caller's preferred dates and times, then flag the lead for your confirmation. For direct calendar booking, Orbit can integrate with scheduling tools. Either way, callers never hit voicemail — they speak with Orbit, confirm their request, and hear that you'll confirm their slot within the hour.
Most cleaning companies are live on Orbit within 15 minutes. You provide your business name, service types, service area, and any specific questions you want Orbit to ask. Orbit handles the rest. There's no complicated script to write — Orbit is intelligent enough to have a natural conversation and ask follow-up questions based on the caller's responses.
Every call you miss this spring is a recurring client you're handing to your competitor. Orbit closes that gap — for less than one clean per month.
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