When Contractors Get Called
Your phone rings at all hours. The problem is that your competitors' phones ring at all hours too — and the contractor who picks up gets the job.
Homeowners calling before they leave for their job. You haven't opened yet. They try 3 contractors. First one who answers wins.
You can't take calls mid-job. Callers hit voicemail. Most hang up without leaving a message and call the next number on Google.
Just got home. Noticed a problem. Has time to make calls. This is peak intake time — and peak missed-call time for most contractors.
These are the calls worth $400–$3,200 each. They call whoever picks up. That could be you — or your competitor.
Weekend emergency calls routinely pay 2–3x standard rates. Homeowners pay a premium to not wait until Monday — if you answer.
No one is more desperate than a homeowner with no AC on a holiday weekend or no heat on Christmas morning. These calls go to whoever answers.
How Orbit Works Differently After Hours
Orbit doesn't just "answer" — it triages. At 11pm, not every call deserves the same response. Orbit knows the difference.
Emergency Detection — Immediate SMS
Orbit listens for emergency keywords: no heat, no AC, burst pipe, gas smell, no power, flooding. Any of these triggers an urgent SMS to you within 60 seconds — name, number, situation. You decide whether to call back.
Non-Urgent Leads — Captured, Not Lost
Non-emergency callers get professional intake: name, address, what the problem is, best callback time. Logged automatically. You wake up to a full list of leads, not missed calls.
Spam Filter — No 3am Robocall Alerts
Orbit recognizes robocalls, telemarketing, and automated dialers. You won't get woken up for a spam call. Only real potential customers trigger alerts.
Morning Summary SMS
Every morning: a clean summary of all after-hours calls — who called, what they need, when they want a callback. Your first hour of the day focused on revenue, not on sifting through voicemail.
What 24/7 Coverage Is Worth
Orbit costs $1,152 per year ($96/month all-in). Here's what a single after-hours call is worth when you answer it.
| Scenario | Job Value | Orbit Annual Cost |
|---|---|---|
| HVAC emergency caught at 11pm (no AC / no heat) | $400 – $3,200 | $1,152/year |
| Burst pipe call on a Sunday | $500 – $2,500 | |
| Storm damage call after hours | $800 – $15,000 | |
| One mid-size job pays for Orbit for a year. Everything else is profit. | ||
The math: If Orbit captures just one after-hours HVAC call per month at $600 average, that's $7,200/year in revenue from a $1,152 investment. A 6x return — without you working a single extra hour.
How Orbit Compares After Hours
Caller hangs up
Most callers don't leave voicemail messages. They hang up and call the next contractor on Google. You never know they called. The job goes to your competitor.
Caller is answered, job is captured
Orbit picks up on the first ring. Caller gets intake, gets answers, gets reassurance. You get a lead. Same price at 3am as 3pm.
$150–$400/month base — plus after-hours surcharges
Most live answering services charge extra for nights and weekends. You get a base price, then overage bills when call volume spikes during storms or heat waves — exactly when you need coverage most.
$96/month — same price at 3am as 3pm
No after-hours surcharges. No holiday premiums. No overage fees when the storm hits and 40 people call in the same hour. $96 all-in, unlimited calls, every hour of every day.
Frequently Asked Questions
Does BizBot Orbit answer calls on holidays?
Yes. Orbit runs 24 hours a day, 365 days a year. There are no holidays, no sick days, and no blackout dates. July 4th, Christmas Eve, Thanksgiving — Orbit answers every call at the same flat $96/month price, with no holiday surcharges.
How does Orbit handle emergency calls at night?
Orbit detects emergency keywords in the conversation — phrases like "no heat," "burst pipe," "gas smell," "no AC," and "no power." When an emergency is detected, Orbit sends you an urgent SMS immediately, even at 2am. Non-urgent callers are logged and you get a summary SMS when you're ready.
Does the caller know they're talking to an AI?
Orbit introduces itself as your virtual assistant and handles the call professionally. Most callers are focused on getting their problem solved, not on whether they're talking to a human or AI. Orbit captures the job details, sets expectations, and gets the caller what they need — that's what matters.
How fast is the emergency SMS alert?
Emergency SMS alerts are sent within 60 seconds of the emergency keyword being detected in the call. You'll get the caller's name, phone number, and a summary of the issue so you can decide whether to call back immediately.
Never Miss a Call — Starting at $29/Month
Your competitors are missing calls right now. Every hour you wait is a job that goes to someone else.
Start Free — Add 24/7 AnsweringQuestions? Call (833) 573-5855