Virtual Receptionist for Contractors
Your AI Receptionist Who Understands the Trade
Generic virtual receptionists don't know what a P-trap is. Orbit does. It answers in your business name, qualifies leads with trade-specific questions, flags emergencies, and captures everything — for $97/month instead of $1,800.
Start Free Trial Hear Orbit: (833) 573-5855$1,800
average monthly cost of a human virtual receptionist
$97
Orbit per month — full trade-trained receptionist
80%
of homeowners hire the first contractor to respond
48 hrs
typical setup time to go live
What a Contractor Virtual Receptionist Needs to Know
Generic services read from a script. Orbit was trained on the trades — it knows the terminology, the job types, and what qualifies as an emergency.
HVAC Terminology
- Heat pump vs. furnace vs. boiler
- Tonnage, SEER rating, BTU
- Mini-split vs. central air
- Refrigerant types and regulations
- Emergency: no heat / no cooling
Plumbing Terminology
- PRV, P-trap, water hammer
- Supply vs. drain vs. gas lines
- Tankless vs. tank water heaters
- Septic vs. municipal sewer
- Emergency: burst pipe, active leak
Electrical Terminology
- AFCI, GFCI, arc fault breakers
- 200-amp service upgrades
- EV charger installation (Level 2)
- Panel capacity and load calculations
- Emergency: sparking, total power loss
Job Scoping Questions
- Square footage and home age
- Permit requirements by job type
- Emergency vs. non-urgent timeline
- Service area qualification
- Budget range and decision timeline
Generic Receptionist vs. Orbit: The Same Call
A homeowner calls about an EV charger installation. Watch the difference in how each handles it.
Generic Virtual Receptionist
Homeowner
"Hi, I need to get an EV charger installed in my garage. It's a Level 2 charger, 240-volt."
Generic Receptionist
"Sure, I'll take a message. Can I get your name and number?"
Homeowner
"Do you know if they handle the permit for this?"
Generic Receptionist
"I'm not sure — I'll have someone call you back."
Result: Homeowner doesn't feel confident. Calls a competitor who sounds more knowledgeable.
Orbit — Trained for Contractors
Homeowner
"Hi, I need to get an EV charger installed in my garage. It's a Level 2 charger, 240-volt."
Orbit (answering as your company)
"Great — a Level 2 install is one of our most common jobs. Is your panel 200-amp? And is this for a dedicated outlet or a hardwired charger?"
Homeowner
"150-amp I think, and I'm not sure which type."
Orbit
"Got it — I'll flag the panel capacity for the electrician to review during the estimate. We handle permitting. What's the best time to call you back?"
Result: Homeowner is impressed. You get a complete lead with panel info, charger type, and callback time.
$1,800/Mo vs. $29/Mo
Human virtual receptionists are expensive. Orbit delivers the same function — trade-trained, always available — for 98% less.
Human Virtual Receptionist
$1,800
per month average
- Business hours only (or overtime premium)
- Calls in sick, takes vacations
- Needs training on your trade
- Errors on trade terminology
- 1–3 week onboarding time
- No SMS alerts for urgencies
- HR liability if employee
BizBot Orbit
$29
per month flat
- 24/7 including nights and holidays
- Never misses a shift
- Pre-trained on HVAC, plumbing, electrical
- Accurate trade terminology every call
- Live in 48 hours
- Instant SMS for urgent calls
- No payroll, taxes, or benefits
Human Virtual Receptionist vs. Orbit
Side by side, for every capability that matters to a contractor.
| Feature | Human Virtual Receptionist | BizBot Orbit |
|---|---|---|
| Answers in your business name | ? Yes | ? Yes |
| Available 24/7 including holidays | ? Extra cost or unavailable | ? Always included |
| Trained on contractor terminology | Generic training only | ? HVAC, plumbing, electrical, general |
| Emergency keyword detection + SMS alert | ? No instant alert system | ? SMS within seconds |
| Full job scoping questions | Basic message-taking | ? Panel size, job type, timeline, budget |
| Instant text with lead details | ? Email summaries, delayed | ? SMS in real time |
| Setup time | 1–3 weeks | ? 48 hours |
| Monthly cost | $1,200–$2,400/mo | from $97/mo |
Simple, Flat Pricing
No per-minute charges. No setup fees. No contracts required.
$29/mo to start
Full virtual receptionist capability — trade-trained, 24/7, with emergency triage and instant SMS alerts. See all plans →
Start Free TrialNo credit card required. Cancel anytime.
FAQ
Virtual Receptionist Questions
What contractors ask before switching to an AI receptionist.
What makes Orbit different from a generic virtual receptionist service?
Generic virtual receptionists use the same script for every industry. Orbit is trained specifically for contractors — it understands HVAC terminology (tonnage, refrigerant, BTU, heat pump vs. furnace), plumbing terminology (P-trap, PRV, water hammer, septic vs. municipal), and electrical terminology (AFCI, GFCI, load calculation, panel amperage). When a homeowner calls asking about a "200-amp service upgrade," Orbit knows what that means and asks the right follow-up questions.
How does Orbit answer calls in my business name?
During setup, you provide your company name, the greeting you want Orbit to use, and any specific language your business uses. Orbit answers every call with that exact greeting. The caller experiences a professional, knowledgeable receptionist — not a generic call center or voicemail.
What does a human virtual receptionist for contractors cost vs. Orbit?
Human virtual receptionist services charge $1,200–$2,400/month for a dedicated contractor-focused receptionist, or $200–$500/month for shared services that aren't trade-trained. BizBot Orbit is from $97/month with no per-call charges. The savings cover your Orbit subscription for decades.
Can Orbit book appointments and manage my schedule?
Orbit captures appointment requests with the homeowner's availability, preferred service window, job type, and contact information. It syncs with your workflow so you have everything you need to confirm and schedule. Full two-way calendar integration is available on higher plans.
What job types and trades does Orbit understand?
Orbit is trained on HVAC (heating, cooling, ventilation, ductwork, heat pumps, mini-splits), plumbing (supply, drain, gas, water heaters, well systems), electrical (residential, commercial, service upgrades, EV chargers, solar), and general contracting (roofing, framing, insulation, drywall, painting, flooring). It understands job scoping, permit requirements, and emergency vs. non-emergency classification for each trade.
Stop Paying $1,800/Mo for a Receptionist Who Doesn't Know the Trade
Orbit is live in 48 hours, answers in your name around the clock, and understands every trade-specific question a homeowner can throw at it. Start for $97/month.
Start Free Trial Call Demo: (833) 573-5855 View all plans at siteline.bizbottech.com/pricing →Starts at $29/mo · 48-hour setup · No contracts
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