Everything You Want to Know About Orbit AI

BizBot Orbit AI is an AI-powered phone receptionist built for small service businesses — contractors, electricians, plumbers, HVAC, and more. When a customer calls your business number, Orbit answers in your company name, handles common questions about your services, pricing, hours, and location, and captures lead information.

Calls are forwarded to your Orbit number using standard carrier call forwarding — no new equipment needed. Orbit runs 24/7 so you never send a customer to voicemail again. Every call is logged to a Google Sheets dashboard you can check from your phone at any time.

24 hours or less. After you sign up, we send you a short onboarding questionnaire — your business name, services, pricing, hours, and the most common questions your customers ask. We configure Orbit from your answers and you're live the same day or next day.

No hardware. No IT department. No waiting for equipment to arrive. Most clients are live and answering calls within a business day of signing up.

No. Orbit works with your existing phone — whether that's a personal cell, a business landline, or a VoIP line. We assign you a dedicated Orbit number and you forward your business calls to it using a simple carrier code.

Most phones forward with just *72 followed by your Orbit number. No new hardware, no app to install, no changes to your current setup. You're not replacing anything — you're adding a layer on top of what you already have.

You keep it. Your existing business number stays yours — we never ask you to change it or port it. Orbit uses call forwarding: you dial *72 (or your carrier's forwarding code) and enter your Orbit number. Calls route through Orbit, which answers and handles them.

If you ever want to turn forwarding off — say, during a slow week when you want to take calls yourself — just dial *73 to cancel. Your number, your control, no dependency on us to make that change.

Yes. BizBot offers a 14-day free trial — this is the real product, fully configured for your business, answering real customer calls. Not a demo. Not a sandbox. Your business number forwards to Orbit, Orbit answers in your company name, and leads are captured to your dashboard.

You add a card at signup, but you're not charged during the trial. If you decide not to continue, cancel before day 14 and you owe nothing. Billing starts on day 15 only if you choose to keep it.

Orbit is trained on everything you provide during onboarding: your services and what they cost, hours of operation, service area, location, emergency call handling, and any FAQs your customers regularly ask.

Examples: "Do you do panel upgrades?" Yes — here's the range. "Are you available on weekends?" Yes, emergency rates apply after 6pm. "Where are you located?" 1200 Main St, serving all of San Diego County. Orbit handles these the same way a well-trained employee would — every time, at any hour.

Yes. Orbit verbally captures appointment information from the caller — their name, phone number, the service they need, and their preferred date and time. It confirms the details back to the caller and sends them a confirmation text immediately after the call.

All booked appointments appear in your BizBot dashboard. Orbit does not auto-insert into your calendar without review — you see every booking and confirm it. This keeps you in control of your schedule while eliminating the phone tag that usually goes into booking a job.

English is Orbit's primary language and the default for all clients. Spanish is available as an add-on for businesses that serve Spanish-speaking customers — particularly valuable for contractors and service businesses in Southern California, Texas, Florida, and the Southwest.

Let us know during onboarding if you need bilingual support and we'll configure Orbit to greet and respond in Spanish when a caller starts in Spanish.

Orbit handles this gracefully. It tells the caller it doesn't have that specific answer, captures their name and contact information, and lets them know someone will follow up shortly. You receive a notification with the question and caller's contact details.

This ensures no lead is ever lost — even when the question goes beyond Orbit's training. The caller feels heard and expects a callback. You get a warm lead with context. Over time, we use these gaps to improve Orbit's training so the same question gets handled directly in the future.

Yes. Orbit handles concurrent calls — if two customers call at the same moment, both are answered immediately. There is no busy signal, no hold queue, no voicemail. This is one of the biggest operational advantages over a human receptionist: Orbit never makes a customer wait because it's already on another line.

For businesses that run ads or have seasonal spikes, this means a surge in calls never results in missed leads. Every caller gets an answer on the first ring.

BizBot Orbit AI starts at $97/month. That includes 24/7 AI call answering, lead capture, appointment booking, a Google Sheets dashboard with every call logged, and ongoing support from our team.

No setup fees. No per-minute charges. No hidden costs. The flat monthly rate covers unlimited calls. Higher-tier plans are available for businesses with advanced needs or higher call volume. See full plan details at bizbottech.com/pricing.

No long-term contracts. BizBot is month-to-month, cancel anytime with 30 days notice. No cancellation fees, no penalties, no clawbacks on setup costs (there are none).

We believe the product earns your business every month. If Orbit stops delivering results, you should be free to leave. The math is designed to be simple: recovering a single lead a month typically covers the cost many times over.

The 14-day free trial includes full live Orbit AI setup — your business is actually configured and answering real calls, not a demo environment. You get call answering, lead capture, appointment booking, and access to your Google Sheets dashboard showing every call Orbit handled.

This is the real product, live on your business, for 14 days at no charge. You'll see actual results from actual calls during the trial period — which makes the decision to continue straightforward.

Yes, anytime. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle. There are no fees to change plans.

Contact us at (833) 573-5855 or hello@bizbottech.com and we'll handle the change — usually within the same business day.

For most clients, yes. Orbit handles everything a traditional answering service does — and significantly more — for a fraction of the cost. A human answering service typically costs $200–$500/month and provides basic message-taking with limited hours.

Orbit answers 24/7, handles detailed FAQs, books appointments, captures structured lead data, and sends confirmation texts — all automatically. Many clients cancel their answering service within the first 30 days of going live with Orbit.

Most carriers use *72 + your Orbit number to enable call forwarding. This works on AT&T, Verizon, and T-Mobile cell phones. Landlines use similar codes — typically the same *72 format. VoIP systems (like RingCentral or Google Voice) have a forwarding setting in their dashboard.

When you sign up, we send you the exact forwarding instructions for your specific carrier — it's typically a 30-second process. To turn forwarding off: dial *73. We walk you through the full setup during onboarding and stay on the phone until your first test call goes through successfully.

Every call Orbit handles is logged to your personal Google Sheets dashboard — caller name, phone number, what they asked about, any appointment information captured, and the call outcome. You own the spreadsheet. It lives in your Google Drive, accessible from any device at any time.

No proprietary dashboard to log into. No data locked inside our system. Your leads belong to you — not to us, not to a platform. If you ever leave BizBot, you walk away with every lead record Orbit ever captured.

The idea is simple: Orbit answers the calls you'd otherwise miss while you're on a job, so fewer leads slip away. After-hours calls — previously lost to voicemail — get answered and converted. Appointment bookings go up because Orbit captures the request on the first call instead of playing phone tag.

It doesn't take much to pay for itself. The math: if your average job is worth $1,500 and Orbit recovers just one call a month that would have gone to voicemail, that's $1,500 in recovered revenue for a $97/month investment.

BizBot offers a 14-day free trial — Orbit is fully live on your business at no charge for two weeks. If you decide not to continue, cancel before day 14 and pay nothing. There is zero financial risk to try it.

After the trial, if you're on a paid plan and not satisfied in the first 30 days, contact us and we'll work with you directly. Our goal is to earn your business every month — not to collect payment from clients who aren't getting results. If Orbit isn't working for your specific situation, we want to know why and fix it.

Yes. BizBot Technology LLC was filed on April 10, 2026 with EIN 42-1842381, based in Chula Vista, California. You can call us directly at (833) 573-5855 — a real person picks up. Our website is bizbottech.com.

We're a small, founder-led company. Steve Stott, founder, is reachable directly. We're not a faceless SaaS platform — we build and manage your Orbit setup personally and stay accountable for results. If something isn't working, you call us and talk to the people who built it.