EV charger inquiries, panel upgrade quotes, no-power emergencies — Orbit captures every one while you're on the job. $96/month all-in. 24/7. Never miss a lead.
Unlimited concurrent calls during surge periods. No per-minute fees. No contracts. SMS within 60 seconds of every call.
Orbit knows the right intake questions for each type of electrical call. Here's exactly what it captures — so you can call back ready to quote.
All information delivered via SMS within 60 seconds of the call ending.
Orbit captures everything you need to price this on callback — no back-and-forth required.
Average panel upgrade: $2,500–$4,500. Orbit qualifies before you call back.
No-power calls are flagged immediately. You get an URGENT SMS within 60 seconds — not a morning summary.
High volume, quick jobs. Orbit gets the diagnosis info so you can batch schedule efficiently.
Whole-home generators are $5K–$15K jobs. Orbit qualifies the lead completely.
Rough-in and finish work can be multi-phase projects worth $20K+. Orbit gets the key details.
EV sales are up 65% since 2024. Every new EV owner needs a Level 2 home charger — and they're calling electricians right now while you're on another job.
The problem: EV charger inquiry calls peak during the day while you're mid-job. You can't answer — and the caller books the next electrician who picks up. With $800–$2,500 per install and 5–10 calls a week, the math is brutal.
The fix: Orbit answers every EV charger call, asks the panel capacity and vehicle questions, gets a callback number, and SMS's you the complete intake — so you can return 3 calls between jobs and close all 3 in under 20 minutes.
Four steps. Takes 5 minutes to set up. Works from day one.
Takes 2 minutes. You can set it to always-forward, forward on busy, or forward after X rings. Orbit answers in under 2 rings with your company name.
Orbit greets callers with your business name, identifies the job type, and asks the right intake questions for that specific call — different questions for an EV charger inquiry vs. a no-power emergency vs. a panel upgrade quote.
Every call ends with an SMS to your phone: caller name, address, job type, key intake details, and callback number. Emergency calls get an URGENT flag. Routine calls can be batched for your call-back window.
You already know the job type, the panel situation, and the timeline before you dial. No re-qualifying, no back-and-forth. Call back ready with a number. Close the job. Move on.
Orbit classifies every electrical call by urgency level — so you only get woken up when it's a real emergency.
Complete or partial power loss. Orbit gets name, address, number of circuits affected, and whether there's a burning smell — then fires your URGENT SMS within 60 seconds.
Sparking or burning smell calls trigger immediate safety protocol. Orbit advises the caller on electrical safety steps (do not touch, circuit breaker, exit if smoke), collects their info, and SMS's you a CRITICAL alert immediately.
Flickering lights can signal panel issues, loose connections, or load problems. Orbit captures the full picture — which circuits, when it started, whether anything was changed recently — and sends a priority SMS for your next available callback slot.
Every missed call is money left on the table. Here's what each call type is worth — and what Orbit captures to help you close it.
Orbit costs $1,152/year. One missed EV charger call that you never get back covers a year of Orbit. One panel upgrade covers 2+ years. One generator covers 3+ years.
Orbit captures whether the caller has permit questions and flags it in the intake SMS sent to you. It does not give permit advice itself — that requires your license and local knowledge. What it does do is ask the right questions: whether the job likely requires a permit, whether the homeowner is aware, and their timeline. You get a complete intake to call back informed, not a raw message to decipher.
When a caller asks about EV charger installation, Orbit asks the key qualification questions: vehicle make and model (to estimate amperage draw), whether they have a 200-amp panel or smaller, their timeline, and whether they want a quote or have questions first. You receive an SMS with all of this — so you can call back with a ballpark estimate ready and turn a 10-minute conversation into a 3-minute close.
Orbit uses contextual AI — not just keyword matching — to classify electrical emergencies. Phrases like "no power," "circuits dead," "sparking outlet," "burning smell from panel," and variations trigger immediate URGENT classification. When detected, Orbit sends an URGENT SMS within 60 seconds. For sparking or burning smell calls specifically, Orbit also advises the caller on immediate electrical safety steps before the call ends.
Yes. You configure your service area in the Orbit dashboard — by zip code, city, or county — and Orbit confirms the address is in range before collecting full job details. Commercial calls can be flagged separately if you only handle residential work. All of this is configurable and takes effect immediately when you update your settings.
$96/month. 24/7 coverage. SMS in 60 seconds. No contracts, no per-minute fees, no voicemail. Orbit handles every call — EV inquiries, panel upgrades, and no-power emergencies — while you finish the job you're on.
See also: Orbit for Electricians · Emergency Answering Service