When do your calls actually come in?
Spoiler: not just 9-to-5. Pick your business hours and watch the clock light up the calls that land when nobody's there to pick up.
This is an illustrative pattern of when calls tend to arrive across a typical day — evenings, early mornings, and lunch breaks included. Your real pattern varies.
The call pattern shown is an illustrative sample of when calls commonly arrive — not your real data, not a measurement of your phone line, and not a promise about your numbers. Real patterns differ a lot by trade, location, and season; an emergency plumber's night looks nothing like a salon's. The point that holds regardless: plenty of calls arrive outside any fixed office window, and Orbit answers all 24 hours so those don't go to voicemail. Treat the percentages as a way to think, not a forecast.
See how Orbit actually covers those off-hours calls.