Driveway replacements, foundation pours, decorative concrete — all start with a call. Most callers need 3 quotes. Be the one who picks up. Orbit answers 24/7. $96/month all-in.
Storm damage calls flagged urgent. Commercial GC inquiries captured in full. SMS within 60 seconds of every call.
Three high-value call types that go to your competitor when you don't answer — and how Orbit captures all three.
Spring brings 200% more quote requests — concrete can only be poured in temperature ranges, so the window is tight and callers won't wait. When the weather turns, phones ring. If you're on a pour and miss those calls, your competitors who answer book the jobs you can't get back.
Cracked driveways, flooded slabs, foundation wash-outs — emergency concrete repair calls convert at 90%+ and go to the first available contractor. These calls come in at midnight and on weekends. They're ready to book immediately. Going to voicemail means losing a $5,000–$15,000 job that was already decided.
Tilt-up, parking decks, warehouse floors = $50K–$500K projects. GCs call to qualify subs, and missed qualification calls kill deals. They're not leaving voicemails — they're moving to the next name on the list. One commercial relationship can define a year of revenue. One missed call can end it before it starts.
Three steps. Five minutes to set up. Works from day one.
Takes 2 minutes in your carrier's call-forwarding settings. Set it to always-forward, forward on busy, or forward after X rings. Orbit answers with your company name in under 2 rings, 24/7 — including Saturday mornings when spring quote calls peak.
Orbit greets every caller with your business name and asks the right questions for concrete work — project type (driveway, patio, foundation, slab, decorative), dimensions, finish type (broom, stamped, exposed aggregate, polished), existing surface removal, slope or drainage issues, and timeline.
You already know the square footage, finish, existing surface, and slope before you dial. No re-qualifying. You sound prepared, you're the first callback they've gotten, and you win the pour.
Concrete is steady, high-ticket work. The cost of one missed call dwarfs the cost of Orbit for an entire year.
One missed concrete call per week at $7,200 average = $374K/year. $96/month Orbit = $1,152/year. One captured job covers 6 years of Orbit. One commercial pour covers decades.
Yes. Orbit is tuned for concrete work across all project types — driveway replacements, new pours, foundation work, patios, stamped and decorative concrete, flatwork, and retaining walls. For a driveway call, Orbit captures square footage estimate, thickness spec, finish type (broom, exposed aggregate, stamped), existing surface removal needed, slope or drainage issues, and project timeline. You receive a complete SMS summary within 60 seconds so you can call back ready to quote — no re-qualifying on the callback.
Orbit classifies emergency concrete calls — cracked driveways from frost heave, flooded slabs, foundation wash-outs after storms, or structural slab failures — as URGENT and fires an immediate SMS to your phone within 60 seconds. Emergency concrete repair customers are ready to book today, not next week. Orbit captures the type and extent of damage, the property address, any water intrusion or structural concerns, and the caller's callback number — flagged URGENT so you can respond within minutes, not hours.
Yes. When Orbit detects a commercial inquiry from a general contractor or developer, it captures commercial-specific details: project type (tilt-up construction, parking deck, warehouse floor, sidewalk or curb work), total square footage, spec sheet availability, bid deadline, and decision-maker contact. Commercial concrete jobs — tilt-up panels, parking decks, warehouse floors — range from $50,000 to $500,000+. GCs qualify subs fast and move on. Orbit makes sure you're in the conversation.
A traditional live answering service charges $1–$2 per minute and employs agents who know nothing about concrete work — they can't ask the right questions about PSI ratings, aggregate finish, or frost depth. Orbit costs $96/month all-in — unlimited calls, no per-minute fees. Orbit knows the intake questions specific to concrete: square footage, thickness, finish type, slope conditions, structural or decorative use, and timeline. One captured driveway job ($7,200 average) covers more than 6 years of Orbit costs. The ROI calculation answers itself.
$96/month. 24/7 coverage. SMS in 60 seconds. No contracts, no per-minute fees, no voicemail. Orbit handles every driveway quote, storm damage emergency, and commercial GC bid — while you're finishing the pour you're on.
See also: Orbit for Contractors · Masonry Contractor Answering Service