Chimney sweeping and repair season runs October–January. You have 90 days to capture a year's revenue. One missed call in peak season is a $500–$5,000 job gone. Orbit answers every call, every day. $96/month all-in.
Unlimited concurrent calls during the first cold snap booking flood. CO emergencies flagged URGENT. SMS within 60 seconds of every call.
Three situations where the job goes to your competitor — and how Orbit stops each one.
When temps drop below 40°F, every chimney owner calls at once — all in the same week. You can't answer 8 simultaneous calls. Orbit handles unlimited concurrent calls during this surge so every lead is captured, not lost to a busy tone.
Homeowners buying or selling need certified chimney inspections — these are easy $300 jobs that lead to $2,000+ liner and repair upsells. They call from their car, between appointments. Orbit answers on the first ring and books the job.
Chimney blockages causing CO issues are life-safety emergencies. Homeowners call in a panic. Orbit flags these URGENT and sends an immediate SMS — so you can respond within minutes, not discover the missed call tomorrow morning.
Four steps. 5 minutes to set up. Works from day one.
Takes 2 minutes in your phone carrier's call-forwarding settings. Set it to always-forward, forward on busy, or forward after X rings — your choice. Orbit answers with your company name in under 2 rings.
Orbit greets every caller with your business name, identifies whether it's a sweep/inspection request, a safety inspection for a home sale, a repair or relining quote, or a CO emergency — and asks the right intake questions for chimney work.
Every call ends with an SMS to your phone: caller name, address, job type, key details, and callback number. CO emergencies get an URGENT flag. Inspection calls note transaction type (buy/sell/annual). Repair calls include chimney type and visible damage.
You already know the chimney type, last service, and timeline before you dial. No re-qualifying. You're the first callback they get during the surge week. That's how you fill your fall calendar.
Average chimney job $650. Missing 3 calls/day during 90-day peak = $175K/year. $96/month all-in — the ROI case makes itself.
Conservative scenario: 3 missed calls/day at $650 average across 90 peak days. A single $2,500 liner replacement covers 86 months of Orbit. One full rebuild ($5,000) covers 14+ years.
Yes. When the first cold snap hits — typically late October — every chimney owner calls at the same time. Orbit handles unlimited concurrent calls, so even if 12 people call on the same Saturday morning, every single one gets answered with your company name and a complete intake. Orbit captures chimney type, last sweep date, whether there's a fireplace insert or wood stove, and preferred scheduling window. You receive an SMS for each call within 60 seconds and can batch your callbacks efficiently during peak week without losing a single lead.
Yes. When a caller reports CO alarm activity, unusual odors, headaches or nausea inside the home, or a fireplace that won't draft properly, Orbit classifies the call as a life-safety URGENT and fires an immediate SMS to your phone. The SMS includes the caller's address, the symptoms or CO alarm details, and their callback number. Carbon monoxide emergencies require immediate response — Orbit makes sure you're alerted within 60 seconds, even if the call comes in at midnight.
Yes. Orbit handles the full spectrum of chimney service calls: routine sweeps and annual inspections (scheduling intake), safety inspections for home buyers and sellers ($300 easy jobs that lead to upsells), liner replacements and relining ($2,000–$5,000 jobs), firebox repairs and crown work, full chimney rebuilds, and CO/safety emergencies. Each call type gets the right intake questions — and every SMS you receive has the context you need to call back ready.
Live 24/7 AI answering with Orbit is $96/month all-in — $1,152/year. Missed-call text-back alone is $29/month. During your 90-day peak season, missing 3 calls per day at an average sweep value of $650 equals $175,000 in lost revenue in a single season — from voicemail alone. Live answering services charge $200–$400/month and can't identify chimney-specific job types or prioritize CO emergencies. Orbit costs less than one missed sweep appointment per month. The ROI case makes itself for any active chimney sweep business in peak season.
$96/month all-in. 24/7 coverage. CO emergency URGENT flag. SMS in 60 seconds. Unlimited concurrent calls during peak surge. No contracts, no per-minute fees, no voicemail.
See also: Orbit for Contractors · Emergency Answering Service