California Privacy Rights

Your CCPA/CPRA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

1. Right to Know

You have the right to request what personal information bizbot collects, uses, shares, and sells about you, including:

• Categories of personal information collected
• Sources of personal information
• Our business purpose for collection
• Categories of third parties with whom we share information
• Specific personal information we hold about you

How to submit: Email hello@bizbottech.com with subject line "CCPA Right to Know Request" and include:

• Your full name
• Email address
• Account number (if applicable)
• Any other identifying information

Timeline: We will respond within 45 calendar days. We may extend 45 more days if necessary, and will notify you of any extension.

2. Right to Delete

You have the right to request deletion of personal information that we have collected from you, subject to certain exceptions:

Exceptions where we may NOT delete:

• Information necessary to complete transactions you initiated
• Information to detect and prevent fraud
• Information to comply with legal obligations
• Information for internal legal compliance
• Information needed to enable functionality of our services

How to submit: Email hello@bizbottech.com with subject line "CCPA Deletion Request" and include:

• Your full name
• Email address
• Account number (if applicable)
• Description of information to delete

Timeline: We will respond within 45 calendar days. Deletions are permanent and irreversible.

3. Right to Correct

You have the right to request correction of inaccurate personal information. bizbot will assess the accuracy of your request and make reasonable efforts to correct inaccurate information (CPRA right).

How to submit: Email hello@bizbottech.com with subject line "CCPA Correction Request" and include the inaccurate information and the corrected version.

4. Right to Opt-Out of Sale/Sharing

bizbot does NOT sell personal information. We do not and have never sold personal information as defined by CCPA/CPRA.

Regarding data sharing: We may share personal information with service providers who assist us in providing our services. These providers are contractually bound to use information only for specified purposes.

5. Right to Limit Use and Disclosure

You have the right to limit our use of sensitive personal information (CPRA) to what is necessary to provide you with the services.

Sensitive information we collect:

• Account login credentials (encrypted)
• Email address (for communication)
• Payment information (processed through Stripe, PCI compliant)

How to limit: Email hello@bizbottech.com with details about what you'd like to limit.

6. Right to Non-Discrimination

bizbot will not discriminate against you for exercising your CCPA/CPRA rights, including by:

• Denying you access to services
• Charging different prices or rates
• Providing lower quality service
• Suggesting you receive a different quality of service

We may offer financial incentives (e.g., discounts) for data collection that is reasonably related to the value of your personal information.

7. Right to Opt-Out of Automated Decision Making

You have the right to opt-out of automated decision making that has legal or similarly significant effects on you (CPRA).

How to opt-out: Email hello@bizbottech.com with subject line "CCPA Automated Decision Opt-Out".

Personal Information We Collect

Categories of personal information bizbot collects:

• Identifiers: Name, email address, phone number, account username
• Commercial info: Purchase history, transaction history, payment method
• Internet activity: Website browsing, page interactions, referral source
• Location data: IP address (inferred location only, not precise GPS)
• Device info: Browser type, operating system, device type
• Preferences: Account settings, notification preferences, communication preferences

How to Verify Your Identity

To protect your privacy, we will verify your identity before processing your request. We may ask for:

• Email address associated with your account
• Account verification (login to confirm access)
• Identification document (driver's license, passport) for sensitive requests

If we cannot verify your identity, we will inform you and provide instructions for verification.

Authorized Agent Requests

If you are submitting a request on behalf of another person (as an authorized agent), we will require:

• Proof that you are an authorized agent (power of attorney, guardianship documents)
• The consumer's written authorization
• The consumer's verification of identity (as described above)

Our CCPA/CPRA Commitments

Questions or Complaints?

If you have questions about your CCPA/CPRA rights or bizbot's privacy practices:

Contact us:

• Email: hello@bizbottech.com
• Phone: (833) 573-5855
• Mailing address: bizbot Technology LLC, 1741 Eastlake Parkway, Ste 102, PMB 485, Chula Vista, CA 91915-2032

California Attorney General: You may file a complaint with the California Attorney General if you believe your CCPA/CPRA rights have been violated. Visit oag.ca.gov/privacy.